Politique d’expédition
We’re excited to bring a taste of the Philippines to your doorstep. Below is everything you need to know about how your Me & Ube order is processed and shipped.
1. Processing Time
Orders are processed within 1–3 business days after payment is received. You’ll receive a confirmation email with tracking information once your order has shipped.
2. Shipping Areas
We currently ship to:
a. Belgium
b. EU countries (subject to local food import regulations)
Note: We cannot ship to countries that restrict the import of food powders. Please check your local regulations before ordering.
3. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and order weight. Estimated delivery times:
a. Local / Domestic: 2–7 business days
b. International: 7–21 business days (depending on region and customs clearance)
4. Lost or Delayed Packages
If your package is delayed or missing, please contact us at admin@me-and-ube.com. We’ll work with the courier to locate or replace your order when appropriate.
5. Customs & Import Taxes
International customers are responsible for any customs duties, import taxes, or additional charges imposed by their country’s regulations. Me & Ube is not liable for delays caused by customs.
